ICMediaDirect On Top Ways To Handle Negative Reviews

ICMediaDirect On Top Ways To Handle Negative Reviews
ICMediaDirect On Top Ways To Handle Negative Reviews

ICMediaDirect, with respect to difficult situations where there is significant interaction online,  advises taking the communication offline when possible by requesting the customer’s details or asking to contact them personally. Experts at the firm have determined that this can reduce the impact of any further mishaps and the pressure on the individual working with the complaints.

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